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Privacy Policy

Last Updated: 14.10.2024

Introduction

This Privacy Policy outlines how we collect, use, disclose, and protect personal information when you interact with our consulting services for small businesses. We are committed to safeguarding your privacy and ensuring the security of your information. By accessing our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, such as:

  • Name
  • Email Address
  • Phone Number
  • Business Name
  • Address
  • Payment Information

1.2 Non-Personal Information

We also collect non-personal information, which may include:

  • Browser Type
  • IP Address
  • Pages Visited
  • Time and Date of Access
  • Referring Website

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us analyze web traffic, remember user preferences, and customize our services.

2. How We Use Your Information

2.1 To Provide Our Services

We use the information collected to:

  • Conduct product searches to identify suitable options for your business.
  • Offer personalized consulting services focused on demand analysis and supply chain management.
  • Facilitate product fulfilment processes.

2.2 Communication

We may use your personal information to communicate with you about our services, respond to inquiries, and send updates or promotional materials relevant to your interests.

2.3 Improvement of Services

We analyze non-personal information to improve our website, services, and overall user experience. This includes understanding how our clients engage with our product management consulting services.

3. Disclosure of Your Information

3.1 Third-Party Service Providers

We may share your information with third-party service providers that assist us in delivering our services, such as payment processors, marketing services, and data analysis. These parties are obligated to protect your information and use it solely for the purposes for which it was disclosed.

3.2 Legal Requirements

We may disclose your information when required by law, such as in response to a subpoena or court order, or to protect our rights, property, or safety, as well as that of our clients and others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if your information is subject to a different privacy policy.

4. Security of Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

  • Encryption of sensitive data during transmission.
  • Regular security assessments to identify vulnerabilities.
  • Restricted access to personal information to authorized personnel only.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

5.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections if you believe the information is inaccurate or incomplete.

5.2 Withdrawal of Consent

You may withdraw your consent to our processing of your personal information at any time, subject to legal or contractual restrictions. However, this may affect our ability to provide certain services to you.

5.3 Opt-Out of Marketing Communications

You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we will securely delete or anonymize your information.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a new effective date. We encourage you to review this policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Serengeti Blvd, Serengeti Golf and Wildlife Estate, Kempton Park, 1642, South Africa
+27871333997
[email protected]